Project Overview
The Complaint Box System is a web-based application developed using the Django framework that allows users to submit complaints online in a simple and efficient manner.
This system replaces the traditional manual complaint process with a digital solution, making complaint handling faster, more transparent, and paperless.
Users can submit their complaints through an easy-to-use form, while the admin can view, manage, resolve, or delete complaints from a centralized dashboard.
The system ensures proper tracking of complaints by maintaining their status as pending or resolved.
Screenshots
Key Features
- User friendly complaint submission form
- Admin dashboard to manage complaints
- Complaint status (Pending / Resolved)
- Secure data storage using database
- Responsive & attractive UI
- Easy navigation using master page
Technology Stack
Frontend
- HTML5 – Page structure
- CSS3 – Styling
- Bootstrap 5 – Responsive & modern UI
- Google Fonts – Attractive typography
Backend
- Python – Core programming language
- Django Framework – Backend logic & MVC structure
Database
- SQLite – Default Django database for storing complaints
Why Use This Project ?
- Reduces manual complaint handling
- Saves time and paperwork
- Improves transparency
- Easy complaint tracking
- Centralized complaint management
- Cost effective solution
- Useful for colleges, offices, apartments, companies
